Maintenance Service

electrical, plumbing, and HVAC systems) that differ in application for residential, commercial and administrative needs where maintenance is the third element after design and implementation.

Due to the expansion in number of projects that EDARA operates, we are always keen on keeping up the latest updates to the International MEP and HVAC systems in order to develop our working plans, saving energy costs, as well as, providing the highest safety stability of these systems.

Our team, includes well-trained technical cadres in various specialties, who are ready with rapid responses to the challenges facing the residential, commercial and administrative societies, they can guarantee the non-disruption of daily life in it, and the sustainability of its maintenance professionally and responsibly to be parallel to the volume of investment have been placed in it, including how to avoid these challenges and solve them through:

• Carry out and follow preventive, predictive and corrective maintenance in accordance with international standards
• Prepare plans for emergency maintenance
• Coordination of maintenance schedules with operating schedules

Services we provide:

• Infrastructure maintenance works
• MEP & HVAC maintenance Works
• Civil Works
• Central air conditioning networks, public lighting and generators
• Work of drainage & feeding networks
• Supervision of elevators maintenance provided by supplier companies
• Gate barriers and electrical doors
• Disinfection and sterilization of lines & drinking water tanks
• Maintenance of water stations and analysis of treated water
• Maintenance of health, safety and firefighting systems

The Maintenance Department is distinguished with the presence of a 24-hour emergency team equipped with the highest capabilities of modern technology, and fast transportation to the site of breakdowns with engineering and technical staff expertly trained on crisis resolution and fast response along with high professionalism.       

Environment

It is the sector entrusted with preserving the environment to bring it to a safe level of environmental balance in accordance with the recommendations of the World Earth Summit to preserve the environment through cleaning, waste disposal and recycling by scientific methods, use of environmentally friendly cleaning materials, disinfection and sterilization of facilities, and control of crawling and flying insects.

Our goal is to reach a green environment by conducting cleaning operations in various projects in safe ways, using the latest equipment and environmentally friendly cleaning materials approved by the Ministry of Health that comply with the specifications of the European Union.

Professional systems management applies to environmental management work by conducting a project study to determine employment and consumption needs from (tools, equipment, devices, and machines.) This is usually implemented by a group of experts who develop action plans in modern ways and by using the latest scientific methods and modern devices to enhance the performance of workers and train them on hygiene applications involving:

·       Cleaning and disinfection of public roads.

·       Sweeping public roads.

·       Cleaning and disinfection of buildings.

·       Cleaning and disinfection of public roads.

·       Cleaning and disinfection of children’s playgrounds in parks.

·       Collection of all types of waste

Control of crawling and flying insects and stray animals

This sector is concerned with pest control and maximizing its efficiency without disturbing the environmental balance. Therefore, the latest pesticides that do not affect the environment and that generate the desired results are used, bearing in mind that these pesticides are authorized to be used and traded in markets with registration documents and occupational safety and health certificates in order to ensure the quality of service and maintain environmental balance without harming it.

Most pests have the ability to adapt to surrounding conditions, and this is what gives them the advantage of survival. Therefore, we keep the pace up and ensure the development of plans and tools used in the business to break this rapid adaptation and end the problem resulting from it.

We combat crawling/ flying insects and stray animals through:

• Clear annual plans based on studies and analysis for previous years.
• The distinctive human element of engineers and staff.
• Business emergency plans that set us apart in a quick reaction and taking the necessary steps towards customer comfort.
• Keeping updated with latest technology of devices and equipment.
• Using the latest pesticides on the environment authorized by the Ministry of Health.
• Readiness with an equipped team to deal with sudden situations.
• Our ability to diversify the performance of the service with high quality, according to the nature of each project (residential, administrative, commercial, resort, beaches and resorts).
• Contracting with the Humane Society to perform merciful control service for stray animals.

Landscape

Our goal is to maintain an aesthetically pleasing environment for our clients and to continue to take responsibility for and contribute landscaping, agricultural growth and conservation development 900,162 square meters projects we operate in and more to come in the future.

EDARA has a wide specialization in agricultural implementation of landscape garden maintenance, irrigation system, cultivation, maintenance, agricultural pest-control, indoor and outdoor plants and other agricultural materials. Besides the experienced and highly qualified team.

We always emphasize on earning the loyalty and trust of our clients and developing of our business through dedication to providing the highest quality of service.

In addition, we work according to appropriate plans throughout the year in public areas as well as an organized process of:

·       Mowing

·       Lawn trimming

·       Mopping up

·       Planting and flowering

·       Weed control

·       Pruning

·       Disposing of the fallen leaves.

·       Plants disease control,

·       Pest damage control

·       Tree and shrubs fertilization

·       Aeration

We have an aesthetic mission that we give full attention to, as with every special occasional /seasonal, an annual plan is implemented to prepare and prepare all areas in which annual flowers will be placed and located according to the occasion and associated colors to celebrate to give an aesthetic touch to the event or season to be celebrated.

Security

EDARA takes the lead in providing security and safe life for residential, commercial and administrative communities, as this position is the result of accumulated experiences over 12 years of development, modernization as well as usage of modern techniques in this field.

The pillars of that system are complete with the presence of competencies managing, the security process with a back wide range of experience and honorable history during their service in the public national police profession carrier as well as their transition afterwards to serve in the private sector with their security competence that our clients find and feel in their daily lives.

The mission of this sector is well recognized in the skills and experience possessed and in providing a comprehensive security package to meet the security needs of our clients through:

• Security guards trained at the highest level, disciplined and vigilant, with their priority being client safety and asset safety first, in compliance with legal regulations imposed by common law.
• Security and guards “protect people, roads and ports, buildings and equipment (except for personal property) and secures as well as imposes strict standards of behavior in all commercial and construction residential sites that govern and distinguish the security aspect.”
• The comprehensive security tools and systems owned by this sector, which undoubtedly increase control rates and improve performance
• Closed cameras and TV circuits (UHF recording cameras – without any human intervention, CCTV live surveillance cameras)
• Gates and electronic barriers (Gates controlled by QR codes for visitor traffic and monitored with UHF cameras, and working barriers
• Vehicles badges for smart reader
• Fixed security points (Fixed booth points distributed on main and secondary roads as well as main entry points for each project)
• Mobile patrols and motorcycles (vehicles for main roads and motorcycles for secondary internal roads) Central Operations Room and Camera Control for (exit and entry records through main and secondary gates, monitor roads and commercial buildings and receives

• instant periodic reports around the clock of all projects, also link all projects together for rapid reporting and guidance in emergency cases)
• Emergency and Risk Reduction Team (specially prepared to deal, prepare and arrange for celebrations, holidays and major events accompanied by major human gatherings and risks)
• Civil Protection (special department for emergencies in the event of fires and responsible for processes of directing fire truck to deal immediately with any sudden fire incidence, accompanied with equipped ambulances vehicle)

Housekeeping

The first priority for EDARA is to provide integrated services to newly established communities and to reassure clients that these services are available for day-to-day life usage.

These services are provided to our clients inside their homes, commercial and administrative units 24 hours a day. The required service starts with an individual request from the client or through an annual subscription for a scheduled service throughout the whole year. All provided services like maintenance, agriculture, hygiene, pest control, private security services and others are monitored and reviewed since the start to completion of work by supervisors followed by a recorded call from the customer service to ensure the client’s satisfaction towards the service offered in terms of quality, time and cost. The services include and are not limited to :

• Maintenance work (electricity, plumbing, carpentry, Alu-metal works, paints, satellite dish, blacksmithing and air conditioning), in addition to providing services for (swimming pool water treatment and maintenance of pumps rooms)
• Works of residential, commercial & administrative units hygiene, pest control, removal and lifting of waste, lifting items, car wash, facade clean.
• Cultivation works (garden maintenance, establishment of garden irrigation networks.)
• Other services (internal transportation, newspaper distribution, gas cylinder replacement)

Design & Finishing

This sector was established in 2018, specialized in interior design and finishing works, where we offer a variety of finishing packages to all our clients – (Turn-key delivery).

Our goal is to engage with our clients during the entire process from designing to finishing till delivery and even in later stages while ensuring that their vision is achieved comfortably and effortlessly by providing high-quality results taking into account meeting their needs. We also constantly work on improving the public internal spaces of different projects.

We seek to exceed the customer’s expectations by providing:

• Internal design services: design advice / design ideas / detailed design package
• Finishing services: review of finishing requirements / BOQS / material specifications / scheduling of finishing work / supply and installation of materials / fully delivery.

Finishing categories:

• Basic finishing.
• Luxurious finishing.

What makes us different?

“Our services include a flexible finishing process, we deliver fully-framed units as quickly as possible to the client easily without troubles, working with clients as a partner while ensuring the quality of the service provided and future maintaining requests”.